Privacy Policy

Battery Safes Australia
Operated by International Safe Company Pty Ltd trading as Battery Safes Australia

Effective Date: 10/03/2026

1. Introduction

Battery Safes Australia (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or interact with us online.

This policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you agree to the practices outlined in this Privacy Policy.

2. Who We Are

This website is operated by:

International Safe Company Pty Ltd
Trading as Battery Safes Australia

Address:
24 Vision Street
Wangara WA 6065
Australia

Phone: 1300 366 462
Email: info@batterysafes.com.au

Battery Safes Australia supplies safes and security products throughout Australia and is the Australian distributor for Phoenix Battery Safes.

3. Information We Collect

We may collect both personal and non-personal information when you use our website.

3.1 Personal Information

Personal information is information that identifies you as an individual. This may include:

Name
Email address
Phone number
Business name
Postcode or location
Information provided through enquiry forms
Information provided when requesting a quote

We only collect personal information that is reasonably necessary for our business activities.

3.2 Non-Personal Information

We may also collect non-identifiable information automatically when you visit our website, including:

IP address
Device type
Browser type
Pages visited on our website
Time spent on pages
Website referral sources

This information helps us analyse website usage and improve performance.

4. How We Collect Information

We may collect information in several ways, including:

When you submit forms on our website
When you request a quote or product information
When you contact us via email or phone
When you subscribe to updates or newsletters
Automatically through cookies and tracking technologies

We may also receive information from third-party analytics platforms.

5. Cookies and Website Tracking

Our website uses cookies and tracking technologies to improve functionality and analyse visitor behaviour.

These technologies may include:

Cookies
Google Analytics
Google Tag Manager
Advertising and remarketing technologies

These tools help us understand how visitors use our website and allow us to improve our content, services, and marketing.

You can disable cookies through your browser settings if you prefer not to allow tracking.

Please note that disabling cookies may affect website functionality.

6. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and quote requests
Provide product information and support
Improve our website and services
Analyse website performance
Conduct marketing and remarketing campaigns
Communicate updates about products or services
Comply with legal obligations

We will only use personal information for the purpose for which it was collected or for related purposes that you would reasonably expect.

7. Disclosure of Personal Information

We do not sell, rent, or trade personal information.

However, we may share information with trusted third parties where necessary, including:

Website hosting providers
Technology and marketing service providers
Payment processing platforms
Logistics or service partners
Government or regulatory authorities where required by law

These third parties are required to handle personal information securely and only for authorised purposes.

8. Overseas Data Transfers

Some of the third-party services we use (such as analytics platforms) may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure that these providers handle personal information in accordance with privacy standards comparable to Australian privacy laws.

9. Security of Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

Secure website hosting
Encrypted data transmission
Access control systems
Secure third-party service providers

While we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

11. Access and Correction of Personal Information

You have the right to request access to the personal information we hold about you.

If you believe that the information we hold is inaccurate, incomplete, or outdated, you may request that it be corrected.

Requests can be made by contacting us using the details below.

12. Marketing Communications

From time to time, we may send marketing communications relating to our products or services.

You can opt out of receiving marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

13. Privacy Complaints

If you believe your privacy has been breached, you may lodge a complaint with us.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The latest version will always be available on this website.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: